Ship Agency Services

Port Agency

End-to-end coordination of the vessel call from nomination to departure.

• Vessel nomination and agency appointment acknowledgement
• Pre-arrival documentation and authority coordination
• Berthing and anchorage liaison
• Arrival and departure clearance
• Customs, immigration and port formalities coordination
• Daily operational updates and time records
• Statement of Facts coordination
• Departure documentation and post-call follow-up

Owners' Protective Agency

Independent attendance where another party has nominated the principal port agent.

• Attendance on behalf of shipowners or managers
• Monitoring of the nominated agent's operational activities
• Review of port call progress and reported delays
• Verification of material expenses and supporting documents
• Independent updates to the appointing principal
• Protection of owners' operational and commercial interests

Husbandry Services

Local arrangements for crew, stores, cash, medical and routine vessel requirements.

• Crew change arrangements and immigration coordination
• Airport, hotel and port transportation
• Medical and dental attendance
• Cash to Master arrangements
• Provisions, bonded stores and consumables
• Fresh water supply coordination
• Laundry, waste disposal and related husbandry support

Technical & Marine Support

Coordination of vessel spares, technicians, surveys and technical attendance.

• Customs clearance and delivery of ship spares
• Technician, workshop and riding squad attendance
• Class, flag and surveyor coordination
• Repair and maintenance arrangements
• Underwater inspection and diving support coordination
• Launch boat and marine transportation arrangements
• Urgent technical attendance and spare delivery

Cargo Operations Support

Operational liaison and reporting for loading, discharge and cargo-related attendance.

• Terminal and stevedore coordination
• Loading and discharge progress follow-up
• Container, general cargo and breakbulk operational support
• Surveyor and tally attendance coordination
• Cargo documentation assistance
• Time-sheet and operational reporting
• Escalation of delays, damages or operational exceptions

Bunker & Supply Coordination

Coordination between vessel, supplier, terminal and relevant local parties.

• Bunker delivery coordination
• Lubricant and chemical delivery arrangements
• Fresh water and ship store delivery
• Spare parts and equipment delivery
• Service boat, truck and access coordination
• Delivery status and supporting document follow-up

PDA & Disbursement Management

Clear cost visibility before, during and after the vessel call.

• Preliminary Disbursement Account preparation
• Port tariff and vendor quotation review
• Clear assumptions and exclusions
• Operational cost updates where the scope changes
• Collection of supporting invoices and receipts
• Final Disbursement Account preparation and submission

Emergency & Deviation Support

Rapid local coordination for urgent vessel requirements, subject to authority approval and service availability.

• Emergency medical attendance and evacuation coordination
• Urgent crew or superintendent movement
• Emergency spare parts and technician attendance
• Deviation and anchorage support
• Incident communication and local authority coordination

Service disclaimer. Final service availability, timing and cost remain subject to port regulations, authority approval, terminal procedures, vessel condition, weather and third-party vendor availability.